University of Medicine and Health Sciences (Áù¾ÅÉ«ÌÃ) School Website Accessibility Policy
The University of Medicine and Health Sciences (Áù¾ÅÉ«ÌÃ) is committed to ensuring accessibility of its website for students, parents, and members of the community with disabilities. All pages on the Áù¾ÅÉ«Ìà website will conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.
The Director of Marketing, Ryan Ross, is directed to establish procedures whereby students, parents, and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act (ADA), Section 504, and Title II related to the accessibility of any official Áù¾ÅÉ«Ìà web presence which is developed by, maintained by, or offered through the college or third party vendors and open sources.
Website accessibility
Concerning the Áù¾ÅÉ«Ìà website and any official Áù¾ÅÉ«Ìà web presence that is developed by, maintained by, or offered through third-party vendors and open sources, Áù¾ÅÉ«Ìà is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that students, parents and members of the public with disabilities can independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any Áù¾ÅÉ«Ìà programs, services, and activities delivered online.
All existing web content produced by Áù¾ÅÉ«ÌÃ, and new, updated, and existing web content provided by third-party developers, will conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents, by [Date]. This Regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by Áù¾ÅÉ«Ìà or provided by third-party developers.
Website accessibility concerns, complaints, and grievances
A student, parent, or member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official Áù¾ÅÉ«Ìà web presence that is developed by, maintained by, or offered through Áù¾ÅÉ«ÌÃ, third party vendors and/or open sources may complain directly to a school administrator or the school webmaster. The initial complaint or grievance should be made using the , however, a verbal complaint or grievance may be made. When a school administrator or School webmaster receives the information, they shall immediately inform Ryan Ross, Website Accessibility Coordinator / Director of Marketing.
Whether or not a formal complaint or grievance is made, once Áù¾ÅÉ«Ìà has been notified of inaccessible content, effective communication shall be provided as soon as possible to the reporting party to provide access to the information. The Complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.
Complaints should be submitted in writing, via email, or by completing the website complaint form. To file a complaint or grievance regarding the inaccessibility of Áù¾ÅÉ«Ìà public website content, .
The formal ADA non-compliance complaint should include the following:
- Name
- Address
- Date of the Complaint
- Description of the problem encountered
- Web address or location of the problem page
- Solution desired
- Contact information in case more details are needed (email and phone number)
The complaint or grievance will be investigated by the Website Compliance Coordinator. The student, parent, or member of the public shall be contacted no later than five (5) working days following the date the website accessibility compliance coordinator receives the information. The procedures to be followed are:
- An investigation of the complaint shall be completed within fifteen (15) working days. Extension of the timeline may only be approved by the Director of Marketing.
- The investigator shall prepare a written report of the findings and conclusions within five (5) working days of the completion of the investigation.
- The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.
